FOR PRODUCT RETURNS WITHIN THE US:
30-Day Guarantee: Acumobility wants you to be fully satisfied with all products purchased from ACUMOBILITY.COM. If, within 30-days of your original purchase date, you are not satisfied with any part of your order please return it for a full refund or for an exchange. Cash refunds are not available and the funds will be credited back to the original payment method. All shipping and handling charges are the responsibility of the buyer and will not be paid by ACUMOBILITY / Wakefield Wellness Inc. In order to receive a full refund, products must be returned unused and in original factory packaging including all paperwork, parts and accessories. Products that have been opened/used will receive a partial refund. The exact refund amount will depend on the condition that the item is received in and will be determined by Acumobility. In order for your return to be processed you must include a copy of the original packing slip or purchase receipt. If you cannot send your packing list, please include your order number, billing name, and address with the item. You may use the shipping carrier of your choice and are responsible for all return shipping expenses. All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries. Returns are processed 5-7 business days after it is received. A confirmation email will be sent once your return is processed.
Please ship your returns to:
Acumobility
Attn: Returns department
148 Shepard Street
Lawrence, MA 01843
If you have any questions please contact customer service at cs@acumobility.com
ITEMS LOST IN THE MAIL:
We will attempt to help you locate items that may be lost in the mail. If your item has been marked as delivered to you by the delivery carrier and you do not have the item, we require 5 business days after delivery for your item to be found before we will issue a refund.
IN PERSON SEMINAR CANCELLATION POLICY
Please email cs@acumobility.com if you wish to cancel your registration. Please note that registration cancellations must be received 2 weeks prior to the event and are subject to a $30 fee. Refunds cannot be issued for cancellations received within two weeks of the event and for no-shows. Attendee substitutions are allowed but notification must be provided in advance.
All content provided by Wakefield Wellness PC / ACUMOBILITY is for educational purposes only. Wakefield Wellness PC / ACUMOBILITY does not assume responsibility of any kind for injury or death incurred during the performance of these exercises and or failure to perform exercises correctly. You assume all risk and responsibility for performing these exercises correctly. Our products and exercises are not intended to diagnose or treat any medical condition. All online course content is for educational purposes only and not intended to replace clinical analysis or treatment by a trained professional. Check with a Doctor before beginning any exercise routine.